Last updated July 1, 2026

Body Works (“Body Works,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit bodyworkstn.com (the “Site”), contact us, or request a consultation. It applies to information collected through the Site and our related marketing activities. It does not govern protected health information created or received in the course of clinical care, which is addressed separately in our Notice of Privacy Practices (see “Health Information” below).

Body Works operates locations in Franklin and Nolensville, Tennessee. By using the Site, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information in the following ways:

• Information you provide. When you complete a consultation request, booking form, or contact form, or otherwise communicate with us, we may collect your name, email address, phone number, preferred location, the services you are interested in, and any additional details you choose to share, which may include general health or wellness information.
• Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser type, device identifiers, pages viewed, referring pages, and the dates and times of your visits.
• Information from cookies and similar technologies. We use cookies and similar technologies as described in the “Cookies and Tracking Technologies” section below.

How We Use Your Information

We use the information we collect to:

• respond to your inquiries and schedule consultations and appointments;
• provide, maintain, and improve our services and the Site;
• send you appointment reminders, service updates, and, where you have consented, marketing communications;
• understand how visitors use the Site so we can improve it;
• protect the security and integrity of the Site;
• comply with legal obligations and enforce our agreements.

Text Messaging (SMS)

If you provide your mobile number and consent to receive text messages, we may send you appointment reminders, service information, and promotional messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any product or service. Carriers are not liable for delayed or undelivered messages.

Cookies and Tracking Technologies

Cookies are small data files stored on your device. We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and measure the performance of our content. We may use third-party analytics services, such as Google Analytics, that set their own cookies. You can control cookies through your browser settings, including blocking or deleting them, although some features of the Site may not function properly if you do.

How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers. We share information with vendors who perform services on our behalf, such as scheduling, communications, email and text message delivery, hosting, and analytics. These providers are permitted to use your information only to provide services to us.
• Legal and safety reasons. We may disclose information if required by law or legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers. If Body Works is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Health Information

Health information that we create or receive in connection with providing clinical services is protected health information under the Health Insurance Portability and Accountability Act (HIPAA) and applicable state law. Our use and disclosure of that information is governed by our separate Notice of Privacy Practices, which is provided to patients and is available on request. This Privacy Policy governs information collected through the Site and our marketing activities, and is not a substitute for the Notice of Privacy Practices.

Your Privacy Choices and Rights

You may:

• opt out of marketing emails by using the unsubscribe link in any message, and opt out of text messages by replying STOP;
• request access to, correction of, or deletion of the personal information we hold about you;
• ask questions about how your information is used.

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act. To exercise any of these rights, contact us using the information in the “Contact Us” section below. We will respond as required by applicable law, and we will not discriminate against you for exercising your privacy rights.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements, after which we take reasonable steps to delete or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission over the internet or method of electronic storage is completely secure, however, and we cannot guarantee absolute security.

Children’s Privacy

The Site and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-Party Links

The Site may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Body Works
Franklin: 1113 Murfreesboro Rd, Suite 307, Franklin, TN 37064, (615) 790-2548
Nolensville: 210 Burkitt Commons Ave, Nolensville, TN 37135, (615) 941-1000
Email: info@bodyworksfranklin.com
Online: bodyworkstn.com/contact-us/